The fastest solution is me to connect to your system using AnyDesk (better TeamViewer replacement) and check the stuff for you. it’s FREE and I won’t charge you. there will be no risk as you will see what I’m doing the whole time.
So please download and install AnyDesk here (it’s very simple). once done let me know your address:
Please make sure you UNZIP the downloaded folder on your system (How-To Unzip).
If this is the first time you run the software, you will see a download bar, please let it get completed and download all the required files.
DO NOT INTERRUPT THE DOWNLOAD. Most of the problems happens here. this has to be done once and you won’t see it anymore in the future runs of the software.
Please note that due to having encoded components in the software, security applications like an Antivirus will consider it as malicious.
1. Software Not Opening:
2. Software opens but doesn’t run/do anything:
3. Running in Safe Mode (With Networking) – other software conflicting:
Boot up into the safe mode with networking: